Return & Refund Policy
Definitions and key terms
To help explain things as clearly as possible in this Return &
Refund Policy, every time any of these terms are referenced, are
strictly defined as:
● Cookie: small amount of data generated by a website and saved by
your web browser. It is used to identify your browser,
provide analytics, remember information about you such as your
language preference or login information.
● Company: when this policy mentions "Company," "we," "us," or
"our," it refers to Choudhary Pumps and Pipes, that is responsible for your
information under this Return & Refund Policy.
● Customer: refers to the company, organization or person that signs
up to use the Choudhary Pumps and Pipes Service to manage the relationships
with your consumers or service users.
● Device: any internet connected device such as a phone, tablet,
computer or any other device that can be used to visit Choudhary Pumps and Pipes and use the services.
● Service: refers to the service provided by Choudhary Pumps and Pipes as
described in the relative terms (if available) and on this
platform.
● Email: Choudhary Pumps and Pipes."'s" support, which can be accessed via this
email address:
support@choudharypumps.com
● You: a person or entity that is registered with Choudhary Pumps and Pipes to
use the Services.
Return & Refund Policy
Thanks for shopping at Choudhary Pumps and Pipes. We appreciate the fact that
you like to buy the stuff we build. We also want to make sure you
have a rewarding experience while you're exploring, evaluating, and
purchasing our products.
As with any shopping experience, there are terms and conditions that
apply to transactions at Choudhary Pumps and Pipes. We'll be as brief as our
attorneys will allow. The main thing to remember is that by placing
an order at Choudhary Pumps and Pipes, you agree to the terms set forth below
along with Policy.
If there's something wrong with the product/service you bought, or
if you are not happy with it, you will not be able to issue a refund
for your item.
Refunds
We at ourselves to serving our customers with the best products.
Every single product that you choose is thoroughly inspected,
checked for defects and packaged with utmost care. We do this to
ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you
choose in stock, or may face some issues with our inventory and
quality check. In such cases, we may have to cancel your order. You
will be intimated about it in advance so that you don't have to
worry unnecessarily about your order. If you have purchased via
Online payment (not Cash on Delivery), then you will be refunded
once our team confirms your request.
We carry out thorough quality check before processing the ordered
item. We take utmost care while packing the product. At the same
time we ensure that the packing is good such that the items won't
get damaged during transit. Please note that Choudhary Pumps and Pipes is not
liable for damages that are caused to the items during transit or
transportation.
We follow certain policies to ensure transparency, efficiency and
quality customer care:
● We DO NOT allow returns on sold products - online or in retail
outlets.
● We DO NOT accept returned goods, as we believe that customers
should get the best quality products.
● Refunds are NOT given for any purchases made - be they online or
in retail store.
● We DO NOT encourage exchanges of our products.
● We DO NOT engage in reselling used products and discourage the
same, because we cannot ensure the best quality products for our
customers.
For International Orders:
● We DO NOT support Exchanges or Returns.
● If you cancel the order before we process it and dispatch for
shipping, a refund can be processed. Orders generally take 1-2 days
to process before dispatch.
● Orders already in shipping cannot be returned, canceled or
refunded.
● If you face any issues, please contact our Support Team
immediately.
Your Consent
By using our website/app, registering an account, or making a
purchase, you hereby consent to our Return & Refund Policy and agree
to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that
they accurately reflect our Service and policies. Unless otherwise
required by law, those changes will be prominently posted here.
Then, if you continue to use the Service, you will be bound by the
updated Return & Refund Policy. If you do not want to agree to this
or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, You are not completely satisfied with any good
or service that we provide, don't hesitate to contact us and we will
discuss any of the issues you are going through with our product.
● Via Email:
support@choudharypumps.com
Download our app:
